Careers

Have an impact on the future of children's health at one of the world's leading paediatric hospitals, with a rewarding career at the RCH Foundation.


OFFICE MANAGER
full time

The Royal Children’s Hospital (RCH) Foundation is seeking an Office Manager to oversee the daily operations and procedures at our Parkville headquarters. 

If you are experienced in office management and administration, and have a passion for supporting fundraisers, children and their families at one of the world's leading children's hospitals, then this could be your new dream job.

The RCH Foundation is dedicated to improving the future of children’s health by raising funds to support world leading healthcare at the hospital. Over the years, we have supported thousands of innovations that have vastly improved health outcomes for children across Australia and the world.

The Office Manager will support the RCH Foundation in its mission by ensuring the smooth operation of the RCH Foundation office. The role is responsible for the effective maintenance of the office, equipment, meeting rooms and support systems and may, on occasion be the first point of contact for the office. The successful applicant will have the ability to create a welcoming environment, particularly for all donors and volunteers.

Central to the role is the design and implementation of office procedures, including banking, mail, IT and telecommunications services, filing systems, coordination of service providers, equipment and reprographic needs, office storage and records management.

The right candidate will have significant experience in office administration and management, as well as excellent customer service skills.

KEY SELECTION CRITERIA
Essential

  • Customer service skills, demonstrating the ability to liaise effectively with a broad range of people
  • Demonstrated experience in database systems, and medium to high level computer skills and attention to detail
  • Demonstrated experience in a busy office with thorough understanding of office administration, rostering, including knowledge of budgets, procurement and records management systems, and how to work as part of a team
  • Experience in the development and management of office systems, and the ability to ensure engagement by all staff in their operation
  • Clear understanding of and a personal commitment to the mission and values of the RCH Foundation
  • Oral and written communication skills of a high order with the ability to produce business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy

Desirable

  • Knowledge of Salesforce database
  • Knowledge of and experience of working in the not-for-profit sector
  • Experience in assisting with conference and meeting organisation and support
  • Familiarity with and understanding of the needs of people who will engage with the RCH Foundation
  • Bookkeeping knowledge

HOW TO APPLY

  • Position description: Download the position description
  • Selection Criteria: Applications must address the Selection Criteria in the position description - applications that do not address the Selection Criteria will not be considered. If you have not responded to Selection Criteria before for a job application, please read the guidelines at www.rchfoundation.org.au/jobs
  • More information: For further information or queries about this role, please contact Mr. Andrew Long, Chief Financial Officer on 03 9345 5177 or andrew.long@rch.org.au.
  • Submitting your application: Send your application, including your cover letter, CV, the names and contact details of three referees and your response to the Selection Criteria to jobs.foundation@rch.org.au by COB on Friday, 2 June 2017.


RETAIL SUPERVISOR
Full time

The Royal Children’s Hospital Foundation is seeking a Retail Supervisor to operate our RCH Auxiliaries Gift Shop and work with our network of volunteer fundraising groups.

If you are experienced in retail sales and you understand the importance of supporting fundraisers, children and their families at one of the world's leading children's hospitals, then this could be your new dream job.

The Royal Children’s Hospital Foundation is supported by a vibrant and dedicated network of Auxiliary groups. Made up of over 1000 volunteers from all over Victoria, they are an incomparable force in community fundraising.

The role of the Retail Supervisor is responsible for the effective provision of day to day retail operations of the RCH Auxiliaries’ Shop at the hospital; support and development of the Auxiliaries to grow their fundraising and contribution to the RCH; development/implementation of a business model and merchandise strategy that will ensure sustainability of the RCH Auxiliaries Shop, and more.

Central to the role is the coordination of retail operations of the Auxiliaries including Stalls/Pods at the hospital, the Auxiliaries Shop and other retail stock.

The right candidate will have a minimum of five years retail experience in a supervisory capacity, and demonstrated experience in coordinating and supporting volunteers/fundraisers.

KEY SELECTION CRITERIA
Essential 

  • Demonstrated experience in retail shop operation, rostering and management (Five years retail experience in a supervisory capacity)
  • Demonstrated experience in coordinating, leading and supporting volunteers/fundraisers; high level of understanding and empathy with volunteers/fundraisers)
  • Excellent written and verbal communication and presentation and strong administrative skills
  • Demonstrated attention to detail, working under own initiative to strict deadlines and supporting multiple projects simultaneously
  • Commitment to The Royal Children’s Hospital Foundation’s values and a working style that reflects these
  • Experience in operating effectively in a flexible, team environment with excellent client service skills and focus
  • High level of understanding and empathy with volunteers/fundraisers Very good IT skills, including excellent Microsoft Office suite skills, Point of Sale cash register, stock control system

Desirable 

  • Experience in shop dressing/window theming
  • Demonstrated ability to source donated goods for sale
  • Experience using ecommerce websites and organisational databases

HOW TO APPLY

  • Position descriptionDownload the position description.
  • Selection Criteria: Applications must address the Selection Criteria in the position description - applications that do not address the Selection Criteria will not be considered.
  • More information: For further information or queries about this role, please contact Greg Hordacre, Auxiliaries Manager on 03 9345 6491 or greg.hordacre@rch.org.au.
  • Submitting your application: Send your application, including your cover letter, CV, the names and contact details of three referees and your response to the Selection Criteria to jobs.foundation@rch.org.au by COB on Friday, 2 June.  

 

Jobs at the RCH

The RCH employs health professionals in a variety of medical, nursing and allied health fields. The hospital also employs professionals from diverse backgrounds for our shared services departments such as finance, information services, corporate counsel, public affairs, human resources and facilities management.

Click here for more information about working at the RCH.

Donor Development Manager

The Royal Children’s Hospital Foundation

(12 month maternity leave position)

 

The Royal Children's Hospital Foundation (RCH Foundation) was founded in 1989 to raise funds for and on behalf of The Royal Children's Hospital, Melbourne (RCH). Since its inception it has provided ongoing support of the RCH in its mission to be a world class paediatric hospital.

 

Reporting to the Head of Community Engagement & Fundraising, the role of the Donor Development Manager is responsible for acquiring, managing and retaining individual donors. 

 

In conjunction with the Head of Community Engagement & Fundraising this role is accountable for building relationships, nurturing and growing the financial contribution of existing donors as well as acquiring new donors.  This involves developing and monitoring fundraising campaigns, conducting donor research, relationship management, reviewing the foundation’s giving channels, as well as overseeing and streamlining department processes and guidelines.

 

The role is also responsible for managing and developing the fundraising component of the RCH Foundation’s donor database ensuring data integrity, growth and effective use of the donor database and as such this role is the direct manager of the Fundraising & Database Officer.

 

As part of a small team, the position must be very hands on and flexible enough to respond to requests from the fundraising community and other team members. It requires simultaneous management and coordination over a number of projects and events, with various stakeholders requiring different levels of support. 

 

Key Attributes necessary for this role are:

 

Key Selection Criteria

Essential

  • Experience in a similar community support role in a fundraising environment
  • Background in developing and implementing fundraising campaigns
  • An understanding of fundraising principles and donor management
  • Experience with online fundraising
  • Experience and knowledge of a donor management system (preferably Salesforce Supporter 360 however not essential)
  • Computer literate and web savvy

·         Demonstrated interpersonal and relationship building skills as well as excellent written and verbal communication and presentation skills

  • Strong administrative skills
  • Demonstrated attention to detail, working under own initiative to strict deadlines, and managing accounts and projects simultaneously
  • Commitment to the RCH Foundation’s values and a working style that reflects these

·         High level of maturity and ability to exercise discretion in dealing with sensitive information and maintaining confidentiality

  • Project management and problem solving skills 

 

Desirable

  • Recognised fundraising qualifications and a commitment to personal development

·         Organisational awareness and stakeholder management expertise

  • Demonstrated experience of managing and motivating staff and others both internal and external

·         Experience working with fundraising volunteers

 

To be considered for this position send your resume to jobs.foundation@rch.org.au  along with a covering letter addressing the Key Selection Criteria.  Please note that applications not accompanied by a covering letter addressing the Key Selection Criteria will not be considered. Applications close at 5pm Friday 1st August, 2014. Only successful candidates will be contacted.

 

This position is a 12 month maternity leave position and is therefore offered as a 12 month contract. Salary packaging is available.  Leave entitlements as per national standards.

 

A copy of the full position description is available here. For further information please contact Katrina Wilkins, Head of Community Engagement & Fundraising: katrina.wilkins@rch.org.au | 03 9345 5037.