Have an impact on the future of children's health at one of the world's leading paediatric hospitals, with a rewarding career at the RCH Foundation.

Communications Coordinator
Full time

The Royal Children’s Hospital (RCH) Foundation is the fundraising arm of the RCH, one of the world’s leading children’s hospitals.

The RCH Foundation has the vital role of raising, investing and distributing donated funds to the hospital. While a legally separate organisation, the RCH Foundation works very closely with the RCH to help achieve its vision.

Generous community support helps to sustain the hospital’s role as an international leader tackling some of the world's biggest health issues. To achieve this, the RCH Foundation supports a vast network of fundraisers and donors. Donated funds support only the most innovative and life-changing programs and initiatives at the hospital that would otherwise not exist.

This exciting new position will work with key internal and external stakeholders and will be responsible for:

  1. Ensuring high quality communications support is provided to The Royal Children’s Hospital (RCH) Foundation’s wide network of supporters, fundraisers and Auxiliaries
  2. Working collaboratively, proactively and with a flexible attitude with the Fundraising Department to support and deliver a wide range of campaigns and initiatives
  3. Proactively contributing to the Organisation and playing an important role in fulfilling the goals of the RCH Foundation’s communications strategy



  • Minimum two years’ experience in a communications and/or marketing role with a degree/Advanced Diploma/Certificate in Communications, Media and/or Marketing and/or related equivalent
  •  Demonstrable experience in developing and executing communications campaigns, from inception to completion 
  • Demonstrable experience implementing high quality targeted communications utilising a range of digital and print channels
  •  Proven written skills for communications purposes  (please attach two examples to your application)  
  • A thorough understanding of, and interest in, social media and digital communications  
  • Demonstrable ability to display initiative, manage priorities, take responsibility for projects and show a proactive attitude
  • Demonstrable ability working with a variety of internal and external stakeholders
  • Clear understanding of and personal commitment to the mission and values of the RCH Foundation


  • Knowledge of HTML, Adobe Creative Suite desktop publishing programs, familiarity with website CMS and Salesforce-based CRM preferred
  • Experience in non-profit/charity industry will be looked upon favourably

Download the Communications Coordinator Position Description


Applications must address the Selection Criteria in the position description. Applications that do not address the Selection Criteria will not be considered.

Please send your application, including your CV, and your responses to the Selection Criteria to by COB Monday 1 May, 2017.


For further information or queries about this role, please contact Shakira Silvestri, Communications Manager on 03 9345 5539 or

Jobs at the RCH

The RCH employs health professionals in a variety of medical, nursing and allied health fields. The hospital also employs professionals from diverse backgrounds for our shared services departments such as finance, information services, corporate counsel, public affairs, human resources and facilities management.

Click here for more information about working at the RCH.

Donor Development Manager

The Royal Children’s Hospital Foundation

(12 month maternity leave position)


The Royal Children's Hospital Foundation (RCH Foundation) was founded in 1989 to raise funds for and on behalf of The Royal Children's Hospital, Melbourne (RCH). Since its inception it has provided ongoing support of the RCH in its mission to be a world class paediatric hospital.


Reporting to the Head of Community Engagement & Fundraising, the role of the Donor Development Manager is responsible for acquiring, managing and retaining individual donors. 


In conjunction with the Head of Community Engagement & Fundraising this role is accountable for building relationships, nurturing and growing the financial contribution of existing donors as well as acquiring new donors.  This involves developing and monitoring fundraising campaigns, conducting donor research, relationship management, reviewing the foundation’s giving channels, as well as overseeing and streamlining department processes and guidelines.


The role is also responsible for managing and developing the fundraising component of the RCH Foundation’s donor database ensuring data integrity, growth and effective use of the donor database and as such this role is the direct manager of the Fundraising & Database Officer.


As part of a small team, the position must be very hands on and flexible enough to respond to requests from the fundraising community and other team members. It requires simultaneous management and coordination over a number of projects and events, with various stakeholders requiring different levels of support. 


Key Attributes necessary for this role are:


Key Selection Criteria


  • Experience in a similar community support role in a fundraising environment
  • Background in developing and implementing fundraising campaigns
  • An understanding of fundraising principles and donor management
  • Experience with online fundraising
  • Experience and knowledge of a donor management system (preferably Salesforce Supporter 360 however not essential)
  • Computer literate and web savvy

·         Demonstrated interpersonal and relationship building skills as well as excellent written and verbal communication and presentation skills

  • Strong administrative skills
  • Demonstrated attention to detail, working under own initiative to strict deadlines, and managing accounts and projects simultaneously
  • Commitment to the RCH Foundation’s values and a working style that reflects these

·         High level of maturity and ability to exercise discretion in dealing with sensitive information and maintaining confidentiality

  • Project management and problem solving skills 



  • Recognised fundraising qualifications and a commitment to personal development

·         Organisational awareness and stakeholder management expertise

  • Demonstrated experience of managing and motivating staff and others both internal and external

·         Experience working with fundraising volunteers


To be considered for this position send your resume to  along with a covering letter addressing the Key Selection Criteria.  Please note that applications not accompanied by a covering letter addressing the Key Selection Criteria will not be considered. Applications close at 5pm Friday 1st August, 2014. Only successful candidates will be contacted.


This position is a 12 month maternity leave position and is therefore offered as a 12 month contract. Salary packaging is available.  Leave entitlements as per national standards.


A copy of the full position description is available here. For further information please contact Katrina Wilkins, Head of Community Engagement & Fundraising: | 03 9345 5037.